Rightway and Curai Health Unite to Transform Virtual Care

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Rightway, a leading healthcare navigation and pharmacy benefits platform, has partnered with Curai Health, an AI-powered virtual clinic, to revolutionize virtual care access for its members. This collaboration aims to streamline healthcare services and deliver personalized, high-quality care through advanced technology and innovative healthcare solutions.

Expanding Access to Virtual Care

With this partnership, Rightway members gain 24/7 access to Curai Health's virtual urgent care services through the Rightway app. This includes diagnosis, treatment, prescriptions, and follow-up care, all facilitated by a chat-first model that ensures convenience without compromising quality. Curai’s AI-driven platform enhances accessibility, offering personalized primary care, condition management, and seamless care coordination.

“Our partnership with Curai Health provides our members with expanded access to best-in-class healthcare tailored to their needs,” said Paula Bush, Executive Vice President of Navigation Strategy and Delivery at Rightway.

Benefits Beyond Convenience

Rightway’s platform integrates all healthcare benefits into a single entry point, supported by a clinical care team. Members benefit from improved healthcare utilization, reduced out-of-pocket costs, and increased satisfaction with their benefits. Additionally, Rightway nurses manage post-visit care, coordinating referrals, prescriptions, labs, and imaging for a seamless patient experience.

Industry-Wide Impact

This partnership reflects a growing trend in integrating AI-powered healthcare into navigation platforms. Earlier collaborations, such as Rightway’s partnership with Kindbody for reproductive health services and Curai’s integration with Tufts Medicine, highlight a shift toward more accessible, efficient, and patient-centric care models.

Neal Khosla, CEO and cofounder of Curai Health, emphasized, “The healthcare system faces significant challenges in delivering care seamlessly. This partnership with Rightway allows us to reimagine access to high-quality, personalized care.”

The Future of Virtual Care

As virtual care continues to evolve, partnerships like this demonstrate the potential for innovative technologies to address gaps in healthcare delivery. Rightway and Curai Health are leading the charge, creating a more efficient and effective healthcare ecosystem.